OECD Tax Administration Maturity Model Series2022 model

OECD Analytics Maturity Model: self-assessment tool

Find out how well analytics is governed, resourced, delivered and used across your tax administration, and where to invest next.

About the model

What the Analytics model measures

The Analytics Maturity Model helps a tax administration look at the availability, management, capability and use of analytics.

It pairs the strategic environment analytics works in (strategy, governance, culture and budget) with the operational capability needed to deliver trusted results: infrastructure, data, talent, processes and the areas where analytics is actually used.

Structure11 indicative attributes: 4 strategic, 7 operational
Maturity levels5: Emerging → Progressing → Established → Leading → Aspirational
FormatFacilitated self-assessment; best-fit level per attribute
What is assessed

The 11 attributes, by area

Each attribute is rated at the level that best describes the administration today. Not every statement under a level has to be met; the aim is the best overall fit, backed by evidence.

Strategic environment

  • 1.1 Strategy
  • 1.2 Governance
  • 1.3 Culture
  • 1.4 Budget Setting

Operational capability

  • 2.1 IT Infrastructure, System Development and Tools
  • 2.2 Data Management
  • 2.3 Talent Management
  • 2.4 Business Feedback and Evaluation
  • 2.5 Analytics Process and Project Management
  • 2.6 Analytics Capabilities
  • 2.7 Usage Areas
Maturity levels

5 levels, from Emerging to Aspirational

The model describes a direction of travel, not a pass mark. There is no single right level for every administration: you choose the target that fits your context, and Nudj measures the gap to it.

Emerging

Capabilities exist in pockets and depend on individuals; practice is ad hoc and often reactive.

Progressing

Some processes are in place and understood, but they are applied unevenly across the administration.

Established

Processes are standard, coordinated and part of how the administration routinely works.

Leading

Practice is integrated with strategy and performance management and continuously improved.

Aspirational

A forward-looking position few administrations reach yet, often using advanced data and technology.

How it works in Nudj

From self-assessment to an improvement plan.

Launch

Pick the model from the Nudj library, set the target level, dates and participants.

Discuss

Run the facilitated discussion. Each participant chooses the best-fit level for every attribute.

Evidence

Record the reasons for each rating and attach supporting documents.

Validate

An assessor reviews, challenges and validates the ratings before they count.

Analyse

See the result by attribute and theme, and the gap to your target level.

Act

Turn the gaps into recommendations, a roadmap and owned tasks.

Re-assess

Run the model again later and compare cycles to show progress.

Running the session

Who should take part

ParticipantsAnalytics professionals, the operational teams who use their work, technology and data-management specialists, HR, governance functions and senior management.
TimeTypically one facilitated workshop, with time beforehand to collect evidence.
OutcomeA validated maturity profile, the gaps to your target, and a roadmap of owned actions.
FAQ

Questions about the Analytics model in Nudj

Is this the official OECD Analytics Maturity Model?

Nudj's assessment follows the structure of the OECD Analytics Maturity Model as published by the OECD: the same attributes and the same 5 maturity levels. Nudj is not affiliated with the OECD; we recommend that participants also have the OECD publication to hand.

Can we run the Analytics model as a self-assessment?

Yes. The model is designed as a facilitated self-assessment. Nudj supports a single facilitated session or several respondents rating separately, with an assessor validating the results.

How long does the assessment take?

Typically one facilitated workshop, with time beforehand to collect evidence.

Can we compare results over time?

Yes. Each run is a separate assessment event, and Nudj compares cycles side by side so you can show progress against your target.

Is Nudj available in Arabic?

Nudj's interface works in English and Arabic, including right-to-left layout. The OECD model content itself is in English.

Can we add our own questions or use other frameworks?

Yes. You can extend a built-in model with your own questions, and use Nudj's framework builder for your organisation's own models alongside the OECD ones.

Is the analytics model only for data science teams?

No. Half of it is about the strategic environment (strategy, governance, culture and budget), so business owners and senior management need to be part of the assessment.

Other OECD maturity models in Nudj

Run the Analytics model in Nudj.

See the full assessment, from the first rating to the improvement roadmap.

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